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Terms and Conditions

 

 

 

Booking Conditions:  No booking will be confirmed until the booking form has been completed and received by Ocean Adventures Sailing with payment of a 25% deposit if prior to six weeks before the course/cruise dates.  The balance is payable six weeks before the course/cruise.  Bookings less than six weeks prior to these dates require payment in full at time of booking. Provisional bookings will be held for a maximum of 5 days. Ocean Adventures Sailing reserves the right to offer any unconfirmed places for resale.

Cancellation:  In the event of cancellation more than six weeks before the commencement date of the course or event, any amounts paid, except the deposit, will be refunded.  For cancellations less than six weeks prior to the course, any refund will be subject to Ocean Adventures Sailing re-selling the places/berths.

Amendments to Bookings:  Any alteration to a booking must be made in writing to Ocean Adventures Sailing.  Date changes will only be accepted if written confirmation is received by the office more than six weeks prior to the course/cruise.  Within six weeks of the start date of the course/cruise, any date change will be considered a cancellation and cancellation charges will apply.

Safety:  In the interest of safety, the Ocean Adventures Sailing skipper has sole authority for course/cruise safety decisions, taking into account weather conditions and an assessment of the clients� abilities.  Every effort will be made to ensure cruises visit the destinations listed, but Ocean Adventures Sailing reserves the right to change the itinerary if, in the view of the Skipper, weather or other factors necessitate this.

What is Included:  For practical courses/cruises, accommodation and meals on board as listed, mooring/berthing charges, instruction as offered, all safety equipment and waterproofs if required.  For theory courses, accommodation and meals are not included in the price.

Boats:  Whilst every effort will be made to provide the boat booked, in the event of the unavailability of the boat, Ocean Adventures Sailing reserves the right to substitute a similar boat, re-arrange the dates, or cancel. In the event of cancellation each participant will be offered a full refund or a credit of any monies paid. All yachts used for teaching RYA Courses are MCA coded and approved by the Royal Yachting Association as suitable for the teaching of sailing.

Insurance:  Ocean Adventures Sailing is insured against accident and third party liability for �2,000,000.  This does not cover clients� persons or property.  Whilst Ocean Adventures Sailing takes every RYA recommended action to prevent injury or loss to any client, the company does not accept liability for any injury or loss to a client not caused by negligence.  All clients are strongly recommended to purchase personal insurance against cancellation, injury or loss.

Liability:  Ocean Adventures Sailing, in common with the RYA, encourages the wearing of lifejackets at sea.  Any client unable to swim 50 metres must agree to wear a lifejacket at all times when on deck. All clients must wear lifejackets when using a dinghy or tender. Ocean Adventures Sailing must be informed of any medical conditions that might affect the client�s participation in a course/cruise.  Ocean Adventures Sailing does not accept liability for personal injury to, or the death of, any participant, however caused, nor for any loss or damage resulting from this, unless caused by proven negligence of the company.  Ocean Adventures Sailing does not accept responsibility for any curtailment or cancellation due to weather, strikes, riots, wars or any other causes outside the control of the company.  Personal safety and personal property remain the personal responsibility of each client.

Variation of Conditions:  No variation in these conditions of booking will be accepted unless given in writing by the Principal of Ocean Adventures Sailing, or his representative.

Alterations:  All promotional details are given in good faith, but we reserve the right to provide alternative comparable arrangements if for any reason we decide such alterations are necessary. In the very unlikely event that a yacht is unavailable, or that a shore-based course must be cancelled, Ocean Adventures Sailing reserves the right to substitute a similar boat, rearrange the dates, or cancel. In the event of cancellation each participant will be offered a refund or a credit, limited to fees paid.

Suggestions for Improvement or Complaints:  Ocean Adventures Sailing prides itself on the standard of its courses/cruises. To enable us to maintain this standard, we welcome any comments from clients.  For this purpose, each client is requested to fill in a feedback form on completion of the course/cruise.  If you like what we do, tell your friends; if you do not, tell us.  

Terms and Conditions for Online Courses

Ocean Adventures Sailing work in conjunction with Navathome and is a UK agent.

Navathome.com is an RYA recognised training centre.  Although based in Gibraltar courses are available online and run in conjunction with Ocean Adventures.

Payments for course fees are due, in full, (unless subscribe 2 payment on theory courses) at the time of enrolment. Payment can be made by bank transfer, credit or debit card (i.e. Visa, Mastercard, Maestro (was Switch), Delta and Solo) using PayPal or by cheque in GBP, drawn on a UK bank. In the case of payment by cheque we reserve the right to allow the cheque to clear before dispatching your student pack.

Students booking through Ocean Adventures Sailing that work in conjunction with Navathome which runs the course.  

Payment taken by Ocean Adventures Sailing as UK agent is taken on behalf of Navathome.

Once payment  has been made and confirmed students will be sent the student pack and be supplied with the log in information to access the online course.  The student pack will be sent on the next working day and includes delivery costs up to � 25.00

Additional fees may be applied to addresses outside of these areas.

There is a six month time limit set for the course.  

Students will retain log in information until they have completed the course and on passing their exam will received the relevant certificate.

Students can extend their access time for a further 6 months for a � 5 registration renewal fee.

Under Navathome.com cancellation policy you can cancel your purchase up to 7 days from the day of delivery of the student pack. 

The pack must be complete, unopened and in an �as new� condition. All materials must be returned. 

Access to the online course material is terminated immediately. A refund will be made less a �30 administration fee. 

The cost of returning the student pack will be payable by the student. You will not be able to claim a refund if the course material has been damaged or if you have no proof of purchase.

Students must have access to the internet and email to complete the course. The course will run on windows based systems and Apple Mac. Most systems both of which will already be able to run �Flash active graphics�, however, this will automatically download when you start the course if you do not already have it. 

Students will also need to provide a plotter, dividers, 2B pencils and paper.

Students should be at the correct level for the course being taken. No previous experience is required to take the Day Skipper theory course, Day skipper level theory is required for the Coastal/Yachtmaster theory and Coastal/Yachtmaster theory is required before taking the RYA Ocean theory.

Ocean Adventures will provide online back up and land line telephone backup as required by each student and every endeavour will be made to help students achieve their aims.

We will not disclose information about students unless we are legally obliged to do so or a student has agreed in writing in advance. By enrolling you confirm that we may hold necessary business information about you including your name, address, course booking, payment and course record.

Any contract between you and us shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute. All dealings, correspondence and contact between us and you shall be made or conducted in the English language.

Every effort has been made to ensure the accuracy of course information.  However, Vic and Lyn Punch, nor navathome.com, cannot accept any liability for errors, omissions or inaccuracies in the course content. We continuously improve the course content and we do welcome any feedback from students which improve the quality of the course.

All online material has been written and is under copyright to Vic and Lyn Punch.  No part of the online documents can be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, (electronic, mechanical, photocopying, recording or otherwise) or for any purpose, without the express written permission of Vic and Lyn Punch.  Course material should be treated as for any copyrighted material.

Any Questions? Call  0770 27 94 148 anytime   Mob - 07966-019007

Email - [email protected]    - Ocean Adventures, Universal Marina, Crableck Lane, Sarisbury Green, Southampton, SO31 7ZN